Meet Our Team
Tomica Williams-Statham
Years of Service: 3 months
Experience: 17 years of experience within the financial industry: 12 years of leadership experience in contact centers.
Best Amazon Purchase: My Amazon Fire TV Stick.
Angela Johnson
Years of Service: 11 years
Experience: Experience in customer service for several departments within Group Insurance. Also, I've been a full-time processor, member of the CRT TEAM, and worked on remediation and extended SME projects.
Best Amazon Purchase: A jacket my son asked for. I asked him to bring his grades up, and he did within two weeks.
Zachary Clouse
Years of Service: 10 months
Experience: 4 years of customer experience. My background is in Communications/Journalism, and communicating is my passion.
Best Amazon Purchase: Huge fan of the Echo Series. I own an original Echo, an Echo Dot, and an Echo Spot.
Robo Matheson
Years of Service: 1 year and 3 months
Experience: 2 years and 3 months as a Customer Service Professional. Previous experiences include commercial property accounting and founding an education-based nonprofit in a developing country.
Best Amazon Purchase: A Samsung phone charger.
Leah Woodley
Years of Service: 17 years
Experience: I'm a senior representative who is very customer-focused. My goal is to resolve inquires within the first call.
Best Amazon Purchase: My favorite purchase from Amazon is the Echo. My husband and I listen to music all the time. Everyone in my family loves asking Alexa questions.