Focused on ease, expertise, and results

Welcome to Group Insurance
Beneficiary Team

Meet Our Team

Sonia Dorsey

Customer Service Associate

Experience: 13 years in Group Insurance

Joining the Amazon team: I'm excited to provide one customer with a great service experience.

Best Amazon purchase: My purchase isn't that interesting, but it's so darn cute! I purchased glow-in-the-dark colorful monster stickers that go on my Apple laptop keyboard.

Andrew Johnson

Senior Claims Examiner

Experience: 6 years in Group Insurance

Joining the Amazon team: I value working closely with clients and customers to provide the best service to our beneficiaries. I am excited for the opportunity to join the Amazon team.

Personal item: My passions include sports, racing, and exploring new technologies.

Brandon Kirk

Senior Claims Examiner

Experience: 7 years in Group Insurance

Joining the Amazon team: It will be exciting to join the Amazon team to serve one of the fastest-growing companies in the country.

Personal item: My favorite hobby is fishing. I've been going down to the Jersey Shore my whole life to fish!

Nicole Lawrence

Senior Claims Examiner

Experience: 11 years in Group Insurance

Joining the Amazon team: I'm excited about the potential professional growth from the new ideas and processes driven by such a world-renowned client.

Best Amazon purchase: The Blast Zone bouncy house I ordered for my 
3-year-old son's birthday party.

Peter Marks

Senior Claims Examiner

Experience: 12 years in Group Insurance

Joining the Amazon team: I'm excited to be joining the Amazon team on the ground floor because we'll have an opportunity to shape how the team operates.

Best Amazon purchase: A snow blower!

Wendy Merlino

Associate Manager

Experience: 9 years in Group Insurance

Joining the Amazon team: It's a great opportunity to lead a newly formed concierge claims team with an exciting customer.

Best Amazon purchase: College books for my children. It's much cheaper "renting" them through Amazon than purchasing them through the college.

Khai Roberts

Claims Examiner

Experience: 6 months in Group Insurance

Joining the Amazon team: I'm excited to learn something new and work with a new group of people.

Personal item: My hobby is watching Chef Gordon Ramsay cooking shows!

William Tolbert

Senior Customer Service Associate

Experience: 9 years in Group Insurance

Joining the Amazon team: It will be cool to partner with a great company.

Best Amazon purchase: I'm building a home audio system and wanted a particular speaker wire to give me better sound. I found the wire I needed on Amazon and am loving the sound!